At algorx.us, we are committed to ensuring timely and reliable delivery of your medications. Please review the information below regarding order processing, shipping, and delivery.
Order Processing
All orders require approval by a licensed healthcare provider before they can be fulfilled. Once approved, orders are dispensed and shipped exclusively by our licensed partner pharmacies.
Processing times may vary depending on factors including:
Prescription verification
Pharmacy workflow and operating hours
Order volume
Medication availability
Any shipping estimates refer only to the time after the order has been shipped by the dispensing pharmacy.
Shipping Methods
Shipping methods are determined solely by the dispensing pharmacy based on the medication and destination.
Orders may be shipped using:
UPS
FedEx
USPS
Temperature-sensitive medications are packaged using appropriate cold-chain shipping materials to maintain product integrity during transit.
Tracking information will be provided when available after your order has been shipped.
Shipping Locations
At this time, algorx.us ships only within the United States.
We do not ship to:
P.O. Boxes
APO/FPO addresses
International destinations
Delivery times are estimates only and may be affected by weather, holidays, carrier delays, natural disasters, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate shipping address. Incorrect or incomplete information may result in shipping delays, returned packages, or unsuccessful deliveries.
Lost, Stolen, Delayed, or Damaged Shipments
Once a shipment has been transferred to the shipping carrier, delivery is managed by the carrier and the dispensing pharmacy.
While algorx will assist customers in communicating with the dispensing pharmacy when issues arise, we cannot guarantee replacement, reshipment, or reimbursement for packages that are:
Lost
Stolen
Delayed
Damaged during transit
Replacement decisions are made solely by the dispensing pharmacy and are subject to applicable federal and state laws governing prescription medications.
If your package arrives visibly damaged, please contact sales@algorx.us within 24 hours of delivery and include clear photographs of both the package and its contents.
Returns & Refunds
Because prescription medications are regulated pharmaceutical products, all sales are final.
We do not accept returns or exchanges unless required by applicable law.
Please review our Return & Refund Policy for additional information.
Contact Us
If you have any questions regarding shipping or your order, please contact us at:
Email: sales@algorx.us